Ruffsack is committed to ensuring digital accessibility for all users, including users with disabilities. We strive to provide an inclusive, user-friendly online experience and are continuously working to improve and maintain the accessibility of our website. If you encounter difficulty navigating, interacting with, or viewing the content on this website or believe that any content is not fully functional or accessible, please contact us and describe the issue. Customer service is our top priority at Ruffsack, and we want to ensure that everyone has the same paw-sitive experience equally!

OUR COMMITMENT

We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.2, Level A and AA, which define standards for designing and developing accessible digital content. These guidelines help make our website more usable and accessible for everyone, including those relying on assistive technologies. We also employ the use of web accessibility checkers/plug-ins, artificial intelligence, and professional developers to satisfy compliance.

We are continually working to improve the accessibility and usability of our website by following recognized accessibility best practices whenever possible. Our goal is to provide an inclusive experience that allows all customers to browse our products, learn about our barkpacks, and make purchases with ease.

PROCEDURES AND FEATURES TO SUPPORT ACCESSIBILITY

Our website incorporates the following accessibility features:

• Keyboard navigation for interactive elements.
• Alternative text for images and non-text content.
• Descriptive, meaningful link text.
• Logical heading structures for screen reader navigation.
• High color contrast between text and backgrounds.
• Forms and interactive controls labeled for accessibility.
• Compatibility with major assistive technologies, including screen readers and voice recognition tools.
• No flashing text or images.
• Audio and video with captioning, where applicable.

ONGOING EFFORTS

Accessibility is an ongoing priority for us. We regularly review and test our website to identify and address potential accessibility barriers as part of our commitment to continuous improvement. We also attempt to track all potential accessibility updates and policy changes that may be implemented in the future.

FEEDBACK

If you encounter an accessibility issue or have suggestions for improving our website, we’d love to hear from you.

We welcome feedback on the accessibility of our website. If you experience any difficulties accessing content or have suggestions for improvement, please contact us. We strive to respond to accessibility-related inquiries as soon as possible, as we at Ruffsack value you as a customer!

Your feedback helps us continue improving the experience for all visitors.

Thank you for supporting Ruffsack and helping us create a website that’s welcoming and accessible to everyone!

CONTACT US

Email us at woof@ruffsack.com or visit our Contact Us page.