FREQUENTLY ASKED QUESTIONS
Have a question? We’re here to help. Find quick answers about sizing, care, returns, and using your barkpack below.
SIZING AND FIT
How do I choose the right barkpack size?
Measure your dog’s chest girth at the widest part of their ribcage and their shoulder girth where the shoulder straps will sit. Compare both measurements to our Size Guide before ordering.
What if my dog is between sizes?
If your dog is between sizes or needs extra room, Barkpack Extenders are available in 2-inch, 4-inch, and 10-inch lengths for a more comfortable fit.
How should a barkpack fit?
The Barkpack should fit snugly without restricting movement. You should be able to fit two fingers between the straps and your dog’s body.
Can puppies wear a barkpack?
Yes, as long as it fits properly. Since puppies grow quickly, check their measurements regularly and only allow them to carry very light items.
USING YOUR BARKPACK
What can my dog carry in a barkpack?
Barkpacks are designed for lightweight essentials such as treats, poop bags, a collapsible bowl, small toys, wipes, keys, and other small items.
How much weight can my dog carry?
As a general guideline, healthy adult dogs can carry up to 10–15% of their body weight. Always start light and consider your dog’s age, size, health, and comfort.
Can my dog wear the barkpack without anything inside?
Yes! We recommend letting your dog wear the Barkpack empty at first so they can get used to it before carrying items.
Can my dog wear the barkpack every day?
Yes, as long as it fits properly and is not overloaded. It is designed for walks, travel, errands, and everyday adventures.
CARE INSTRUCTIONS
How do I clean my barkpack?
Spot clean with a damp cloth and mild soap. Gently wipe away soap residue with a clean damp cloth, then allow it to air dry completely.
Can I machine wash or dry my barkpack?
We do not recommend machine washing or tumble drying. Allow your Barkpack to air dry naturally and avoid direct sunlight or high heat.
PRODUCT QUESTIONS
Are barkpack handmade?
Yes. Every Barkpack is handmade by skilled sewers and carefully inspected before it leaves our workshop.
Are barkpack waterproof?
Barkpacks are not fully waterproof, but they can handle light everyday use. Avoid heavy rain, soaking, or submerging them in water.
Do barkpack fit cats?
Small Barkpacks may fit some cats, depending on their measurements and comfort level with wearing gear. Please check our Size Guide before ordering.
ORDERS, RETURNS & EXCHANGES
Do you accept returns or exchanges?
Yes. We accept returns and exchanges within 30 days of delivery as long as the item is in original condition, clean, and unworn.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item received was incorrect or defective.
STILL HAVE QUESTIONS?
We’re happy to help! Visit our Contact Us page and send us a message.