What can we put inside our Ruffsack?
We get this question a lot! Our barkpacks are incredibly spacious and can easily fit your dog’s collapsible bowl, treats, diapers, poop bags, wet wipes, and napkins. The barkpack has plenty of room for all your dog’s essentials—making it the perfect accessory for a trip to the park or the vet!
How to wear your Ruffsack?
To wear your barkpack, simply slip your dog’s front legs through the two shoulder straps and secure the stomach strap for a snug fit. All the straps are adjustable for a customizable fit. The three straps together act as a harness, providing comfort and stability. For added convenience, it features two D-rings—one on top and one on the bottom—for easy leash attachment.
The small-sized barkpack doesn’t fit my dog but he’s too small for a medium-sized barkpack. The medium-sized barkpack still doesn’t fit my dog.
We offer garterized extenders in 2-inch, 4-inch, and 10-inch lengths for added flexibility and comfort. You can easily attach them to the shoulder straps to adjust the length or to the stomach strap for a better fit. These extenders ensure a comfortable and customized fit for your dog.
How to wash your Ruffsack?
For fabric backpacks, spot clean with a soft cloth or sponge using mild soap and water if needed. Avoid soaking the bag to protect the fabric. For leather backpacks, clean with a damp cloth to keep the material intact. Wipe gently and don’t soak the leather. Let the bag air dry away from direct sunlight or heat to prevent damage. Regular, gentle cleaning will help your backpacks stay in great condition longer.
Returns and exchanges
We take great care in ensuring the quality of our barkpacks. All products are meticulously checked before shipping to guarantee they meet our high standards.
We accept returns for size exchanges within 7 days of purchase. If you wish to exchange your barkpacks for a different size, please ensure the item is returned in the same condition as it was received, with tags and packaging intact.
The buyer is responsible for the return shipping costs. Once we receive the returned item, we will process the exchange and send you the new size.
Please contact our customer service team at woof@ruffsack.com to initiate an exchange.