We accept returns and exchanges within 30 days of delivery.

To be eligible for a return or exchange, items must be:

• In their original condition
• Clean
• Unworn
• Free from damage or excessive pet hair
• Returned with original tags and packaging whenever possible

Items that have been heavily used, soiled, altered, damaged, or returned in unsellable condition cannot be accepted.

Customers are responsible for return shipping costs unless the item received was incorrect or defective.

Original shipping fees are non-refundable.

If you need a different size or style, please contact us with your order number and the item you would like to exchange. Once your original item is received and inspected, we’ll help process your exchange.

Once your return has been received and inspected, we will notify you of the approval status. If approved, your refund will be processed to your original payment method.

Please allow a few business days for your bank or payment provider to post the refund.

If you received the wrong item or believe your item is defective, please contact us as soon as possible with your order number and photos of the issue. We’ll be happy to make it right.

Please contact us with:

• Your order number
• Your name and email address
• The item you would like to return or exchange
• The reason for your request

Our team will send you the next steps.